Citizens Information

About us

The Citizens Information Board is a national agency that gives information, advice and advocacy on social services. This includes information on entitlements and benefits for children with disabilities and their families.

You can get Citizens Information in over 260 locations across Ireland. Your local Citizens Information Service:

  • is free and independent;
  • is a private service;
  • gives information;
  • staff will answer your questions.  

Our Services

Your local Citizens Information Service will:

  • give you information on your rights;
  • help you get what you are entitled to;
  • give you information on payments and allowances;
  • help you to fill out forms; and 
  • help you with an appeal or to make a complaint.

The Service gives information on:

  • social welfare payments;
  • housing;
  • employment rights;
  • education and training; and
  • health.

How to contact us

You can get Citizens Information by:

  • visiting the Citizens Information website at;
  • phoning Lo-call 1890 777 121; or 
  • dropping in to one of the 260 Citizens Information locations nationwide.  

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  • Informing Families Project, National Federation of Voluntary Bodies,  Oranmore Business Park,  Oranmore, Galway
  • Phone: +353 (091) 792316
  • Fax: +353 (091) 792317
  • Email:
© 2022 Informing Families


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